Privacy Policy
Below is a re-written English version of the Privacy Policy, maintaining the same structure and meaning but expressed in different wording:
1. Information We Collect
We gather information to deliver, maintain, and enhance our services. The types of information collected include:
1.1 Information You Provide
- Account Information: This includes your name, email address, job title, organization name, and payment details (if relevant).
- User Content: Any materials uploaded by organizations, such as courses, assessments, or multimedia files.
1.2 Automatically Collected Information
- Usage Data: Details about how users interact with the platform, including which pages they visit, which features they use, and how long sessions last.
- Device Information: Covers IP addresses, browser versions, operating systems, and unique device identifiers.
- Cookies: We employ cookies and related tracking technologies to improve user experience and compile analytics.
1.3 Third-Party Information
We may receive data regarding your organization from external services that integrate with DigiLearn, such as authentication providers.
2. How We Use Your Information
We utilize the information we collect for the following purposes:
- Service Provision: To operate and manage the platform, which includes creating user accounts, delivering content, and supporting collaboration.
- Improvements: To evaluate usage trends and refine the platform’s performance, features, and overall user experience.
- Support: To address customer support requests and diagnose technical issues.
- Compliance: To adhere to applicable legal and regulatory requirements.
3. Sharing Your Information
We do not sell, rent, or disclose your personal information to outside parties except in the following situations:
- Service Providers: Trusted partners who assist in running the platform (e.g., cloud hosting, analytics). These partners are bound by confidentiality obligations.
- Legal Obligations: When required by law, court order, or government mandate.
- Business Transactions: In the event of a merger, acquisition, or sale of DigiLearn’s assets, your information may be transferred to the succeeding entity.
4. Data Security
We use widely accepted security measures to safeguard your data, including encryption, firewalls, and secure servers. However, no electronic transmission or storage method can guarantee absolute security.
5. Your Rights
Depending on your jurisdiction, you may be entitled to the following rights concerning your personal data:
- Access: Request a copy of the information we hold about you.
- Correction: Request that we amend any inaccurate or incomplete data.
- Deletion: Request the removal of your personal data, subject to legal or contractual restrictions.
- Objection: Oppose specific processing activities, such as direct marketing.
To exercise these rights, please contact us at [Support Email].
6. Retention of Data
We keep your information for as long as it is necessary to provide our services and fulfill legal obligations. Once your organization’s account is closed, we will delete or anonymize data in accordance with legal requirements.
7. Cookies and Tracking Technologies
We use cookies and similar methods to:
- Verify user logins.
- Track user preferences and activities on the platform.
- Gather analytics to optimize the platform.
You can control cookie preferences through your browser settings. Note that disabling cookies may impact certain platform features.
8. Children’s Privacy
DigiLearn is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.
9. Third-Party Links
The platform may include links to external websites or services. We are not responsible for the privacy practices or content of those external sites.
10. Updates to This Privacy Policy
We may periodically revise this policy. Any significant changes will be communicated via the platform or by email. Continued use of the platform following such updates indicates your acceptance of the revised policy.
